Frequently Asked Questions
Got questions? You’re in the right place. Our e-commerce tracking FAQ answers the most common questions we get asked about TagTuners. How we work, what we do, and why performance-focused brands trust us with their tracking. If you don’t see your question here, just reach out. We’re always happy to chat.

We support all major marketing and analytics platforms including GA4, Meta (Facebook/Instagram), Google Ads, TikTok, Pinterest, Klaviyo, and more. If it tracks events or conversions, we can work with it.

While we specialize in Shopify, we also work with custom websites, headless builds, and other platforms like WooCommerce or BigCommerce. If you’re not sure, just ask. We’re happy to take a look.

Yes. We assist with both client-side and server-side tracking setups. We can help you determine if server-side is right for you and handle the full implementation if needed.

Absolutely. We offer fully custom event tracking tailored to your unique funnel, product setup, and marketing goals. We don’t rely on cookie-cutter templates.

Yes. We regularly work with platforms like Klaviyo and can ensure events like signups, purchases, and custom actions are properly tracked and synced.

We start with a full audit, then create a clear implementation plan. Once approved, we handle the setup, testing, and documentation. You'll get full visibility every step of the way.

Most projects are fully implemented and tested within 7–14 business days. More complex setups may take longer, but we’ll always give you a timeline upfront.

Yes. We offer a free audit to show you what’s working, what’s broken, and where the gaps are. It’s a great way to get clarity before making any changes.

We’re flexible. Most clients give us access to their live GTM container, but we can also work within a shared or staging container if preferred.

Yes. Part of our job is to clean up and consolidate your tracking stack. We’ll remove unnecessary or conflicting plugins and replace them with streamlined, reliable solutions.

We communicate through email and scheduled Zoom calls by default. For ongoing clients, we’re happy to join your Slack workspace or set up a shared channel.

For clients on our ongoing support plans, we offer responsive support and priority troubleshooting—even during critical launches. We keep your tracking stable when it matters most.

Yes. Every client gets a primary contact who knows your account inside and out. You won’t get bounced around or handed off to junior support.

We offer both. Some clients need a one-time cleanup, others choose ongoing support for monitoring, platform updates, and quick fixes as things change. We'll recommend what’s best for you.

Yes. We’re happy to work alongside your internal or external teams. Whether it's a developer, agency, or media buyer, we’ll make sure everyone’s aligned.

We validate every tag and event using real-time tools and platform debuggers. You’ll receive a clear testing report and can request additional validation anytime.

Yes. Clean, properly fired events improve attribution across Meta, Google, TikTok, and others. We’ll help you feed each platform the highest-quality data possible.

In many cases, yes. Better data improves platform optimization, which can lead to stronger performance. Clean tracking is a foundational piece of a profitable ad strategy.

We offer transparent tiered pricing based on your needs ranging from one-time setup to full-service monthly support. Each tier includes specific deliverables like audits, implementation, ongoing monitoring, and priority fixes. Contact us for full pricing details.

Our ideal clients are performance-driven e-commerce and lead gen brands that rely on accurate data to grow. Whether you're a lean DTC brand or a multi-channel operation, we scale our service to fit your size and goals.

Fix Your Tracking. Fix Your Marketing.

Most performance issues start with bad data. We solve that at the source by auditing, optimizing, and maintaining your entire tag ecosystem.
  • Custom Tag Setup
  • Ongoing Monitoring
  • Expert Troubleshooting
  • Always Up-To-Date
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